Terms of Service

Welcome to Wildflower & Vine. By placing an order with us, you're agreeing to these garden-inspired terms. Please read carefully!

1. Acceptance

You must be 18+ to order. By purchasing, you confirm you can enter into contracts and agree to these terms.

2. Orders & Pricing

Availability: All arrangements subject to seasonal bloom availability from Charleston farms.

Pricing: All prices in USD, subject to change. Your order confirms at checkout price.

Substitutions: If blooms unavailable, we substitute with equal/greater value maintaining the design spirit.

Payment: We accept major credit cards, Apple Pay, PayPal. Charged at order time.

3. Delivery

• • Service Area: Charleston, Mt. Pleasant, West Ashley, James Island, Johns Island
• • Same-Day: Available for orders by noon EST
• • Delivery Fee: $12 flat rate; FREE on orders $100+
• • Timing: We provide delivery windows, not exact times
• • Delays: Not liable for weather, traffic, or incorrect addresses
• • Recipient Unavailable: Left in safe location per instructions

4. Cancellations & Refunds

Perishable Nature: Fresh flowers cannot be returned.

Quality Guarantee: Unsatisfied? Contact within 24 hours with photos. We'll send replacement or refund.

Cancellations:

• • Cancel up to 3 hours before delivery for full refund
• • Same-day orders can't be cancelled once in design
• • Refunds processed within 5-7 business days

5. Garden Box Subscriptions

• • Auto-renews based on your frequency
• • Cancel anytime, no penalty
• • Skip or pause through your account
• • Pricing may change with 30 days notice
• • No refunds after current period delivery

6. Our Guarantee

We guarantee fresh, garden-quality blooms. However, not responsible for:

• • Improper care by recipient
• • Natural wilting after 10 days
• • Allergic reactions
• • Pet or child damage
• • Water damage to surfaces
• • Extreme temperature exposure

7. Governing Law

These terms governed by South Carolina law. Disputes resolved in Charleston County courts.

8. Contact Us

Email: hello@wildflowervine.com

Phone: (843) 555-BLOOM

Mail: Wildflower & Vine
78 Broad Street
Charleston, SC 29401